Technical Operations Dispatch, Self-Driving (Afternoon Shift)

We are looking for a highly motivated, passionate and organized individual to join Dispatch, which is part of the Technical Operations Team and responsible for providing 24/7 support for the Tesla AI Team. This role has a significant impact on reaching our goal of Full Self-Driving by assisting Data Collection & Development teams by coordinating tests (including dev tests and A/B comparisons), compiling & communicating results, managing software rollouts to the global test vehicle fleet, troubleshooting issues and tracking them for resolution. This opportunity will require the ability to work the Afternoon shift from Thursday-Monday. This combination of shift and schedule pays 15% in addition to the hourly base pay for the role.

Responsibilities

Be part of the on-call schedule that guarantees 24/7 coverage for the test team and rapidly respond to incidents & emergencies, including structured shift handoffs across regions and time zones Assist in resolving issues related to vehicles, software installs/downloads, data upload, tooling outages, facilities and logistics or escalate to other stakeholders as needed Intake, triage and coordinate test requests from development team(s) for data collection, dev tests, and A/B comparisons, ensuring high data quality, rapid turnaround times and excellent reporting Monitor, oversee, and dispatch test operators to execute test requests across regions and time zones; track completion and operator feedback through to close Closely collaborate with the rest of the software organization to coordinate vehicle-level validation for software and hardware, including fleet software rollouts and allocation changes by platform, vehicle type, and region Coordinate & execute product demonstrations for internal & external stakeholders Proactively identify operational bottlenecks and drive improvements with a metrics & data-driven approach Closely collaborate with cross-functional teams to drive required tooling requests to implementation or create automations yourself (scripts, dashboards, and workflow improvements)

Requirements

2+ years of experience in autonomous vehicle testing and validation, technical/fleet operations, or equivalent industry Bachelor's Degree in Computer Science, Engineering, Physics, Math, or equivalent demonstrated skills, or equivalent experience Energetic about taking on hard problems and ability to thrive in a constantly changing environment Excellent work ethic, communication, attention to detail and collaboration skills Firefighter mentality, proactively identify issues and drive them effectively to resolution Experience with complex data analysis, visualization and presentation for data driven decisions Experience with Python, Grafana, and version control systems (Git) preferred